Our service

acces­sible- compe­tent — fast

In addi­tion to our compre­hen­sive range of classic plant engi­nee­ring and our high-quality product solu­tions, we also offer a wide range of services services. Our compe­tent service team will support you by phone or on site with exten­sions, adapt­a­tions and moder­ni­sa­tions of your systems.

We also offer custo­mised service contracts and main­ten­ance agreements.

With us, you have a point of contact even beyond the cons­truc­tion phase.

Your Zahnen Technik Service Team

Services

Compre­hen­sive service for an all-round care­free package

Are you plan­ning to expand, adapt or moder­nise your system? Then we will be happy to advise you. Thanks to our decades of expe­ri­ence in plant engi­nee­ring, we will work with you to find the right solution.

Are you plan­ning to adapt or expand your control and regu­la­tion tech­no­logy? Here you can rely on the exper­tise of our auto­ma­tion experts.

We carry out a wide range of measures to restore the faulty unit. This includes, for example, order manage­ment, fault analysis, prepa­ra­tion for repair, repair with subse­quent func­tional testing and accep­tance. We also analyse and docu­ment the results.

Our service port­folio also includes the testing of elec­trical systems and equip­ment in accordance with DGUV V3.

Our measures for main­tai­ning elec­trical compon­ents and systems include: drawing up a binding main­ten­ance plan, carrying out main­ten­ance, func­tional testing, a visual inspec­tion of the external condi­tion and hydrau­lics and checking the opera­ting para­me­ters. In addi­tion, any tests or measu­re­ments required in connec­tion with the main­ten­ance are carried out.

Would you like to have an over­view of your systems on your mobile device or desktop? We have the solu­tion. With our Control Cloud by zahnen, systems can be moni­tored intel­li­gently thanks to AI support. If abnor­ma­li­ties occur, you are warned in good time.

Do you need spare parts, wearing parts or access­ories for your tech­nical systems? You can purchase a wide range of compon­ents directly from us.

Benefit from our digital exper­tise: our online plat­form ISO by zahnen provides digital support for your engi­nee­ring. Our digital employees have expe­ri­ence from over 500 successful projects.

Your advan­tages at a glance

What makes our service so special…

Solu­tion-orien­tated

We offer fast and quali­fied problem solving to maxi­mise the uptime of your systems.

Round-the-clock service

We know that problems can occur at any time. That’s why we offer our custo­mers a 24/7 on-call service.

Perfectly harmo­nised processes

We offer perfectly harmo­nised processes so that we can support our custo­mers quickly and effectively.

Exper­tise

We offer highly quali­fied personnel, as we conti­nuously invest in trai­ning and further education.

Consul­tancy

We offer indi­vi­dual, perso­na­lised and high-quality advice for our customers.

Multi-channel commu­ni­ca­tion

We offer acces­si­bi­lity via various commu­ni­ca­tion chan­nels so that custo­mers can choose the most conve­nient and easiest way for them.

Ever­y­thing from a single source

At Zahnen Water Engi­nee­ring Perfor­mance, we holi­sti­cally combine all of our exper­tise from the past decades for our customers!

Thanks to our 5 core compe­tences, our custo­mers receive ever­y­thing from a single source:

  • Elec­trical engineering
  • Mecha­nical engineering
  • Process engi­nee­ring
  • Stan­dar­di­s­a­tion
  • Digi­ta­li­sa­tion

We are only satis­fied when you are

Our aim at Zahnen Technik is to offer our custo­mers not only high-quality solu­tions and products, but also excel­lent customer service.

We are proud to have a dedi­cated, highly moti­vated and expe­ri­enced service team that is charac­te­rised by decades of expe­ri­ence in plant engi­nee­ring and keeps its skills up to date with the latest tech­no­logy through conti­nuous training.

The choice is yours — the perfect solu­tion for every requirement

With our service contracts, you can concen­trate on your core busi­ness and mini­mise the running costs of your system.

  • Prio­ri­tised service
  • Prio­ri­tised call-back guarantee
  • On-site advice
  • Prio­ri­tised repair deployment
  • Discount on hourly rates
  • Spare parts stocking
  • Bonus payments
  • and much more

Our main­ten­ance plan includes

  • the indi­vi­dual main­ten­ance plan
  • the execu­tion of main­ten­ance with inspection
  • minor repair work
  • Auxi­liary mate­rials and supplies
  • Defined small parts and spare parts
  • Travel­ling and travel expenses
  • docu­men­ta­tion
  • and much more
Are you inte­rested in a service or main­ten­ance contract? Then please contact us.
Tech­nical emer­gency hotline